Car parts (Frequently Asked Questions)
How may we help you?
What kind of used parts can I buy at B-Parts?
At B-Parts, we sell used original car parts. This means they are genuine manufacturer parts, offered at a more accessible price than new ones. However, as they are used parts, they may show some signs of use or wear.
The parts available in our catalog are organized into the following main categories:
Airbags
Body Parts
Electrical and Electronics
Interior
Lighting
Engine and Transmission
Sets
Suspension
To make your search easier, we advise you to start by selecting your vehicle on our website, and then choose the type of part you are looking for within the catalog.
Before finalizing your purchase, it's crucial to verify the compatibility of our parts with your vehicle. You can do this through the images, manufacturer references, or even the chassis number (VIN). If you have doubts, it may be helpful to consult your vehicle's brand or your trusted mechanic before placing the order.
Do I need to know the part's origin reference?
Yes, it's crucial to know the original part number of the part you're looking for. All vehicle parts have an original manufacturer reference.
Before making a purchase, it's essential to verify the compatibility of the part you intend to buy with your vehicle. You can do this by checking the images we provide, the manufacturer references in the product description, or, if possible, the Vehicle Identification Number (VIN) of the vehicle where the part was installed.
The references found on your old part are essential for finding a compatible one. It's crucial that you compare these references with those we indicate in our store before purchasing to ensure compatibility.
It's important to note that small differences in the part reference, such as different letters at the end of a sequence, can have a significant impact on interoperability with your vehicle.
Given that our parts are stored in various European countries and are extracted from vehicles assembled in different factories, it's possible that the same vehicle model originally uses parts with different references. Therefore, customers should be aware of the importance of knowing the part references to find those compatible with their vehicles.
If the part reference is not available in B-Parts' listings, compatibility must be guaranteed by you through comparing product images, the VIN of the vehicle in which the part was installed, and by consulting specialized workshops.
Does the search through the registration plate validate the compatibility with my vehicle?
No, searching by license plate does not guarantee full compatibility with your vehicle.
When using your license plate as a starting point for your search, it's important to note that the results only list parts for your car's make and model. However, these results do not validate compatibility with your vehicle's specific version or production phase.
Car manufacturers frequently change components for the same vehicle throughout each model's production cycle. For this reason, the references on your old part are essential for finding a compatible one. Always compare the references on the part you have with those we indicate before buying, to ensure compatibility.
It's crucial to note that small differences in the part reference, such as distinct letters at the end of a sequence, can have a significant impact on interoperability with your vehicle.
If you have any doubts or feel you need more information about a specific part, don't hesitate to contact our sales team via our chat or by phone. We're here to help!
What is the condition of the used part?
The parts sold by B-Parts are used parts. They are original manufacturer components, offered at a more accessible price than new parts. As they are used, it's natural for them to show signs of wear from their previous use.
In the specific case of used collision parts, these may have small dents or scratches in the paint. Any additional significant damage will be described in the remarks with the greatest possible precision and/or will be visible in the product photographs. Please note that color specifications are not binding and may differ slightly, even if a color code is indicated.
If you have any questions or need more information about a specific part, don't hesitate to contact our sales team via our chat or by phone. We're here to help!
Are parts tested before they are shipped? Are they reconditioned parts?
When vehicles are dismantled at junk yards, only parts that are in good working condition are salvaged for reuse.
The parts sold by B-Parts are not reconditioned. They are used parts that are suitable for reuse and always include a warranty. Should something not be working properly, our After-Sales Service will always be available to help you find a viable solution.
Is it possible to create alerts for when a part goes into stock?
Yes, B-Parts has an alert system that can notify customers when a specific part is back in stock.
You can register your search here:
Is there a specific requirement for car radios sold at B-Parts?
Yes, there's an important specification to consider when purchasing a car radio from B-Parts: the unlock code is not included with the part.
This information must be requested directly from the vehicle manufacturer. It's important to note that this service may have associated costs, depending on the brand and country.
This means that after purchase, with the invoice and the Vehicle Identification Number (VIN) of the vehicle from which the car radio was removed, the customer must contact a local brand agent to obtain the unlock code, which is essential for the part's installation.
B-Parts cannot indicate which brands or in which countries this type of service involves an additional cost.
Are there specifications for ECUs (Electronic Control Units) sold through B-Parts?
Yes, there are important specifications to consider when purchasing Electronic Control Units (ECUs) and other electronic parts through B-Parts.
It's crucial to know that the warranty will be voided if the parts are tampered with or the warranty seals are broken. For this reason, we strongly recommend that these types of parts be installed by qualified professionals. They must have the necessary means and knowledge to program electronic parts without any intervention that could compromise their warranty.
Are there specifications for ECUs sold through B-Parts?
Yes, when purchasing an ECU (Electronic Control Unit) from B-Parts, it's crucial to consider the following aspects:
The ECU is locked to the vehicle from which it was dismantled, meaning it's not ready for immediate use.
It will be necessary to reset the unit using a specialized tool to unbind it from the donor vehicle.
Additionally, it will be essential to code the ECU for the receiving vehicle.
All these operations should be performed by a professional who possesses the necessary tools and knowledge to program the parts without any intervention that compromises their inviolability and warranty.
Are there specifications for rearview mirrors sold through B-Parts?
Yes, when purchasing a rearview mirror from B-Parts, it's important to consider the following aspects:
For the same vehicle model, there might be several types of rearview mirrors that look identical but have different functionalities. For instance, they might feature electric folding, mirror heating, integrated cameras, among other options.
To verify compatibility, you should confirm the number of pins or wires in the connector of your vehicle's rearview mirror. The mirror you purchase from B-Parts must have the same number of pins or wires to ensure correct operation.
The mirrors themselves (the glass part) are not included in the part's warranty. If they are sent, they are considered courtesy accessories.
Are there specifications for the ABS modules sold at B-Parts?
Yes, there are important specifications to consider when purchasing an ABS module from B-Parts.
The ABS module is an anti-skid braking system that prevents all wheels from locking and skidding when the brake is applied, providing vehicle stability and ensuring traction contact with the road surface.
Depending on the model, the ABS module can be composed of two or three elements, and it's crucial to confirm the manufacturer's reference for each:
Electronic module
Hydraulic block
Electric motor (if applicable)
When purchasing an ABS module from B-Parts, please note the following:
For proper functioning, the references of all components (the 2 or 3, if applicable) must match those of the module previously installed in your vehicle. Otherwise, the module will not work.
The ABS module is locked to the vehicle from which it was disassembled, meaning it cannot be used in "plug & play" mode.
It will be necessary to reset the module using a specialized tool to unlink it from the donor vehicle.
Additionally, the module will need to be coded for the receiving vehicle.
All these operations must be performed by a qualified professional with the appropriate means to program the parts without any intervention that compromises their inviolability and warranty. If the part is opened, the warranty is void.