Under the terms of the RGPD, “Personal Data” will be any “information related to any one person identified or identifiable (“data holder”); any individual person who can be identified, directly or indirectly, especially in reference to an identifier, as for example a name, an identification number, location data, electronic identifiers, or in reference to one or more specific elements of their physical, physiological, genetic, mental, economic, cultural or social identity of that individual, is considered identifiable;”.
Parties responsible for treatment of personal data
Responsibility for treatment of personal data which may be conveyed within the scope of the Site’s use, independently of its nature or ownership, will always be the purview of à AMANHÃ GLOBAL, S.A.,represented by Luís Vieira.
Whenever justified, AMANHÃ GLOBAL, S.A. may resort to Subcontracted parties, being considered as, individuals or organisations which treat personal data, a fact which is given implied consent by the Site’s users.
In particular, the resort to Subcontracted parties will take place for purposes of: management of the business relationship between AMANHÃ GLOBAL, S.A. and companies which provide logistics, sales and supply services, payment processing and invoicing, warranty for execution of due diligence and backoffice operations, namely technical and operational support and assistance necessary for the functioning of the Site, as well as all others considered necessary and/or convenient, at any time.
The Subcontracted parties used by AMANHÃ GLOBAL, S.A. will implement all technical and organisational measures adequate to the protection of personal data which are passed on by you, in such a way as to assure the defense of the rights and interests of the holders.
Collection and Treatment of personal data
The access and the mere use of the Site by Users does not imply the collection or treatment of any personal data. However, whenever the User creates an account on the Site, certain data will be collected, the nature of which varies according to the purpose associated with it. The purposes associated to the collection and treatment of data may be consulted in part D of this PP.
Purposes associated with the collection and processing of personal data
Personal data provided in connection with use of the Site will be processed and stored in a computer database specifically created for this purpose and are mandatory to supply as they are necessary and indispensable for the fulfillment of the following purposes: (i) for the management of your registration as a user of the Site; (ii) for the development, fulfillment and execution of the contract for the purchase or provision of services that you have entered into with us on the Site; (iii) to satisfy orders that you place through customer support; (iv) for marketing purposes and; (v) to comply with legal obligations in current use.
Legal grounds that allow us to process your data
Manage your registration as user of the platform.The treatment of your data is necessary in accordance to the terms which regulate the use of the Platform.
Development, fulfillment and execution of the purchase or sevice provision contract.Treatment of your data is necessary for the fulfillment of the purchase or service provision contract with you.
Customer SupportWe understand that we have a legitimate interest in answering questions posed through the various existing contact channels. The processing of this data is also beneficial for you, as it allows us to provide you with adequate assistance. When you contact us, in particular, for the management of incidents related to your order or the item / service purchased through the Platform, the processing of your data is necessary for the conclusion of the purchase or service provision contract.
MarketingThe data owner has given their express consent upon collection of personal data.
Fulfillment of legal requirements.Treatment is necessary in accordance with legal requirements to which we are bound.
Data retention period
Manage your registration as user of the platform.We will treat your data for the duration of your time as a registered user (ie until you decide to cancel your subscription.
Development, fulfillment and execution of the purchase or sevice provision contract.We will treat your data during the time necessary to anage the purchase of the products or services you have acquired, including potential returns, complaints or claims associated with the purchase of the product or service in question.
Customer SupportWe will treat your data during the time necessary to attend to your query or order.
MarketingWe will treat your data until you withdraw your consent.
Fulfillment of legal requirements.We will treat your data during the period of time deemed necessary or required by law.
Rights of holders of personal data
The Site users are assured, independently of the capacity in which they act, the right to access, rectify, withdraw consent, oppose treatment for the purposes previously stated, delete, limit and carry the data which they might have conveyed.
The rights of users previously mentioned may be exercised at any given moment, being sufficient for that effect that the interested parties send those requests in writing to the representative of the Responsible for Treatment of Personal Data - firstname.lastname@example.org.
With no damage for that mentioned in the previous terms, the Site users who have conveyed their personal data may also file, whenever deemed pertinent, a complaint with the National Control Authority (Comissão Nacional de Proteção de Dados – CNPD), the contacts of which can be consulted at https://www.cnpd.pt/.
Period for Keeping of personal data
Personal data collected and treated by AMANHÃ GLOBAL, S.A. will be kept for as long as the subscription of Site users is active.
Once the user’s subscription to the site is extinct, the personal data that he/she has conveyed to AMANHÃ GLOBAL, S.A. will be kept up to 1 (one) year counting from that date, except if another conversation deadline is stated in the applicable law.
However, the site user can, at any time, request from AMANHÃ GLOBAL, S.A. the deletion of the personal data that have been conveyed.
Purposes associated to collection and treatment of personal data
Personal data supplied within the scope of the site’s use will be treated and stored digitally on databases specifically created for this effect, and are compulsory as they are necessary and indispensable to uphold the following purposes: undertaking of Buyers’ subscriptions; access, use and fruition of the Site by them; execution of other purposes, including the rendering of services to Buyers, the undertaking of marketing and sales operations, including sending of information regarding new or current products, offers or other promotional actions; adherence to applicable legal obligations (namely of a fiscal, administrative and judicial nature).
AMANHÃ GLOBAL, S.A. is committed to the protection of the privacy of Site users. So, it uses highly innovative security systems which guarantee that any personal data which is conveyed to it by the Site users is adequately stored and protected, foresseing and preventing any unauthorised access to these elements, as well as their loss, divulging, destruction or use beyond the purpose that justified their collection.
Concretely, AMANHÃ GLOBAL, S.A. adopts the following security measures:
Encryption of all personal data which is conveyed to it;
Compulsory use of a personal password for each User;
Added safeguard of data regarding Users’ debit or credit cards. This type of data will not be stored, thus ensuring that no third parties can access them or use them;
Constant supervision of IT servers to reduce any chance of attack or vulnerability situation.
AMANHÃ GLOBAL, S.A. reserves the right to undertake changes which are revealed to be necessary to this PP. Whenever this happens, those changes will be published on the Site.