Prices and payment (Frequently Asked Questions)
How may we help you?
Are prices negotiable?
The prices shown on the website are final, are not negotiable. Prices are already optimized for the customer, taking into account that they are original used parts and ready to be reused.
What forms of payment are accepted?
You can select from several payment methods:
With Visa and MasterCard, the debit will be made in real time. The payment on the B-Parts website is secure and meets all current online payment rules.
To buy with PayPal, please select this payment method and click on “Confirm Payment”. You will then be redirected to the PayPal page to proceed with the payment.
You can pay by bank transfer, you will only have to request in writing and, once the operation is performed, send us proof of it. After the goods´ collection, your order will be shipped.
In which currency can I order?
Currently your order will be charged in Euros.
Is it possible to make payments in installments?
Unfortunately we do not accept partial payments, orders are only shipped after full payment of the order.
Do you accept payment on delivery?
We do not ship with payment on delivery, orders are only shipped after full payment of the order.
When will the amount be charged to my card?
When you place the order, the amount is automatically debited. If you pay by credit card or PayPal, B-Parts will accept payment when your order is placed on our website. If you pay with MBWay, ATM Reference or Bank Transfer, the amount is automatically debited from your account, the period in which this operation has concrete effects varies from bank to bank.
Will I have to pay taxes and customs clearance fees?
Within the European Union, taxes are included in the value shown on the products. For shipments outside the European Union, all import expenses are the customer's responsibility. The price you pay to B-Parts, will exclude any import duties and sales taxes that you may have to settle with the carrier to collect your order at customs.
Can I ask for an invoice?
All orders placed at B-Parts are accompanied by an invoice. Because we are a green company, your invoice is sent by email. In the B-Parts account, the customer always has access to the purchase history, as well as the respective invoices.
If the part is without price, what to do?
There are items at B-Parts that may not yet have price available.
If you have found a part that has no price on it, the procedure is simple: just fill out the "Request for Quotation" form with your email and contacts and, as soon as the amount is available, you will receive an email with that information. Usually, the response time is less than 24 hours on business days.